Customer Help

If you’re in the US it takes 3 to 4 working days to get your part but if you’re out of the US it takes 5 to 7 working days.

• The customer is responsible for all the freight charges on replacement engine will be sent until our staff have inspected and verified the returned defective engine in question.  If the engine is found defective, JDM Car Part INC will send a replacement or refund the purchased value of the motor.  
•  The engine MUST be returned in the same condition it was sent, all missing parts will be charged to the customer. 
• Engines complete with accessories may not comply with the emission control laws of the state in which it is being sold or used. 
• State and/or federal authorities require that you change over the emission devices from your old engine to the engine you are installing to make it comply. 
• The add-on parts on the engine sold by JDM Car Part INC. are left attached for testing purpose only, for your convenience and are free of charge.  The purchase price represents the cost of the long block only (i.e. cylinder head and short block only). 

Kindly give us a call or an email before your parts are shipped so we can update your shipping address. You can contact customer service via the livechat at the bottom right.

Click on Track Order and input your Order ID (Order #) and the email you used to place the order then click on TRACK to know the status of your ORDER.

You can either fill out the form in CONTACT US or send text message or call us and most importantly for a fast reply send a message via the livechat at the bottom right of your screen.

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We mainly ship to all the states within the USA, Canada, Mexico, Puerto Rico and other lower states.

It depends on what you order. We can’t send out many fragile parts in one package to avoid damages.