Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide. Contact us before purchase so we can provide a custom quote.
Can I pick up my order?
Yes, local pickup is available in Tucson, AZ. Select ‘Local Pickup’ during checkout.
How does freight shipping work?
Freight items like engines and clips ship to nearby freight terminals. We’ll contact you with the terminal location after purchase.
What payment methods do you accept?
We accept Chime, ApplePay, PayPal (Friends & Family), Zelle, Bank Transfer and Interac e-Transfer (Canada only).
Do your parts come with a warranty?
Most parts include a 30-day startup warranty. Please refer to the product description for specific coverage.
What condition are your parts in?
All parts are used JDM imports and may show cosmetic wear, but are tested and functional.
Will I get a tracking number?
Yes, tracking is provided via email once your item has shipped.
How long does delivery take?
Deliveries for Front End Conversions, Engines, Transmissions, Differentials within Tucson, AZ usually will be delivered by us same day. We will notify you by call or text with a given time of how long it will take us to show up to your address.
Delivery usually takes 2–7 business days within North America either Freight or Parcel depending on if they don’t get held back by US Customs. If held by US Customs we have no power over them or how long they hold packages for. We will work with them to get it released asap.
Are the product photos real?
Yes! All product images are of the actual item unless otherwise noted in the description.
What’s included in a front end conversion?
Front end conversions typically include bumper, headlights, fenders, grille, and hood unless stated otherwise.
Are the engines tested?
Yes, all engines are compression-tested and guaranteed to be in running condition before shipping.
Are transmissions tested before shipping?
Yes, both automatic and manual transmissions are tested and typically include sensors unless noted otherwise.
What’s included in a front/rear clip?
Clips are cut cleanly and include the subframe, suspension, brakes, and other major components.
Where do freight orders ship?
Freight items ship to the nearest freight terminal. We’ll contact you with the address after purchase.
Do you provide customs paperwork?
Yes, for Canada and Europe customers we handle all customs paperwork and cover fees — no surprises or hidden costs.
Can I return a product?
Returns are accepted for defective or incorrect items. Contact us within 7 days of receiving your order.
What hours are you open?
We’re open Monday to Friday, 9 AM – 6 PM Eastern Time.
How do I contact you?
Use our contact form at jdmcarpart.com/pages/contact.
What parts are considered JDM?
All our parts are imported directly from Japan and were originally manufactured for the Japanese Domestic Market (JDM).
Can I make an offer on a product?
Yes, use the “Make an Offer” button on eligible product pages to send us your best offer.
Do you install the parts you sell?
No, we don’t offer installation. We recommend working with a certified mechanic or performance shop.
What if the part I want is out of stock?
Contact us! We may have unlisted inventory or be able to source the part you’re looking for.
How do I know if a part fits my car?
Check compatibility on the product page or contact us with your vehicle’s year, make, and model.
Do you ship to PO boxes?
Unfortunately, we cannot ship freight or large packages to PO boxes. Please use a physical address.
Is every item shown on the website all that you carry?
Not always. We often have items in our warehouse that aren’t yet listed. Contact us if you’re looking for something specific.